Last Updated: July 2026
Luxe Lane Community Foundation Society is committed to ensuring that our website is accessible to all users, including people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
1. Our Commitment
We believe that everyone deserves equal access to information and services. Accessibility is not an afterthought — it is a core part of how we design and maintain our website, consistent with our mission of inclusion, equity, and community well-being.
2. Accessibility Features
We have implemented the following accessibility features on our website:
- Semantic HTML structure with proper heading hierarchy (H1, H2, H3)
- Descriptive alt text for all images
- Keyboard navigation support throughout the site
- ARIA labels and landmark roles for screen reader compatibility
- Sufficient colour contrast ratios for text and interactive elements
- Responsive design for mobile, tablet, and desktop devices
- Skip-to-content link for keyboard users
- Form labels and error messages clearly associated with their fields
3. Known Limitations
While we strive for full accessibility, some areas of our website are still being improved. We are actively working to address any gaps and welcome feedback to help us prioritize improvements.
4. Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver)
- Keyboard-only navigation
- Browser zoom and text resizing tools
- High contrast display modes
5. Ongoing Efforts
Accessibility is an ongoing commitment. We regularly review and test our website to identify and resolve accessibility barriers. Our team receives guidance on accessible design and development practices as part of our continuous improvement process.
6. Feedback & Contact
We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us — we aim to respond to accessibility feedback within 5 business days.
Luxe Lane Community Foundation Society
Victoria, British Columbia, Canada
info@luxelanecommunityfoundation.org
+1 (888) 383-4589
7. Formal Complaints
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the relevant British Columbia regulatory authority.